We are here

When you need us

Our technical support team is here to help. eSolutionsGroup is committed to seeing our clients succeed, from initial training through ongoing support for all eSolutions products. 

Support options

We strongly encourage submitting an online support ticket to facilitate more efficient communication between you and our support team. Once you have a ticket, you are able to monitor your request and be notified of any status changes. If you are unsure about using the support system, email us and we can create a ticket for you. If you choose to call, please provide as much detail as possible so our support team can address the issue quickly. We are open Monday to Friday, 8 a.m. to 5:30 p.m. EST.

Create a ticket

Have all the details ready and submit a ticket into our online support system

Email us

Send us an email and we will create a ticket and get back to you within the next business day